Testimonials

Testimonials2019-01-25T14:15:40+00:00

EWI Project – Testimonials

Mrs E. – Defective External Wall Insulation on Cavity Walls with Inappropriate Retrofit Cavity Fill Insulation (“Hybrid” – combined EWI and CWI)

“I have valued the confidentiality and professionalism of ICAN at what was a very distressing time for myself and my family. Everything was carried out within the timescales agreed and with consideration for our family home.  ICAN answered all our questions and were happy to clarify any points if asked and I found them to be friendly and approachable at all times.

I would not hesitate to employ ICAN again if required and would be more than happy to recommend them to friends and family.”

Mrs E. – Defective External Wall Insulation on Cavity Walls with Inappropriate Retrofit Cavity Fill Insulation (“Hybrid” – combined EWI and CWI)

“I would highly recommend ICAN as I found them to be completely reliable.  I do not have any knowledge of the building or insulation industry and ICAN explained to me in simple terms what they would require to investigate and the documentation that was required by them making the whole process easy to understand and the report produced was detailed and reflected the time taken by ICAN to carry out their investigation.”

Mr I. – Defective External Wall Insulation on Cavity Walls with Inappropriate Retrofit Cavity Fill Insulation (“Hybrid” – combined EWI and CWI)

“I found ICAN to be professional throughout the process of investigating our concerns. ICAN were respectful of my knowledge and experience taking on board my observations as part of their investigations. The report produced surpassed my expectations in regard to the level of detail and the time taken to investigate.”

Mrs C. – Defective External Wall Insulation (EWI)

“I can’t re-mortgage or sell my home in its current state due to defective EWI and consequent water ingress and mould. However, there is one organisation through all this that has been at my side and supported me beyond belief to the point that in my very bad stressful days still manages to pull me up with such encouragement. That organisation is ICAN”

Mrs L. – Defective External Wall Insulation (EWI) on Solid Walls of “No-Fines” Concrete

“We choose ICAN after searching the web as they had the independent expertise we required, they understood our concerns and were extremely helpful and professional dealing with the issues we had raised and brought to light issues we had not even thought of. They provided a very detailed report, explained their findings in layman’s terms and were very approachable.”

Mr I. – Defective External Wall Insulation on Cavity Walls with Inappropriate Retrofit Cavity Fill Insulation (“Hybrid” – combined EWI and CWI)

“ICAN were employed by me after carefully researching who would be able to provide the necessary expertise I required. I have worked in the building trade and it was important to me that the company I employed were not only suitably qualified but able to demonstrate this when dealing with me.”

Mr I. – Defective External Wall Insulation on Cavity Walls with Inappropriate Retrofit Cavity Fill Insulation (“Hybrid” – combined EWI and CWI)

“I would not hesitate to recommend ICAN for their professionalism and approachability. ICAN were extremely conscientious and met all agreed deadlines making the whole experience much easier than I had anticipated.”

CWI Project – Testimonials

Mr SP – Home Improvement & Energy Solutions Manager, BwDBC

“I-CAN chartered building engineer staff was chosen as the preferred expert consultant to bring additionality to this study because of their staff’s extensive research and development, testing, regulatory assessment and certification, defects investigations of insulation damp and mould complaints, and specialist industry knowledge of non-standard hard-to-treat homes spanning more than 30 years working in the energy efficiency insulation retrofit refurbishment market upgrading existing social homes to decent homes standards, and in the delivery of the Green Deal and Energy Company Obligation (ECO) measures.”

Mr P – Home Improvement & Energy Solutions Manager, BwDBC

“ICAN staff recognised the benefit to residents of appropriate insulation measures from early involvement with BwDBC from a corporate social responsibility aspect and was willing to make an investment in time, resources and manpower particularly to assist Local Authorities in prioritising work in the fuel poverty and flood sectors.”

Cavity Extraction Works – Testimonials

Mr P – Brick-Built Cavity Wall Home circa 1890

“Your team has done a superb job and we are delighted with the quality and cleanliness of the work carried out on our property. Very much appreciated.”

Request a Callback

Fill in the form below to request a callback to discuss your Insulation issues.

First Name
Last Name
Email
Phone

Description of Issue