About Us

About Us2021-12-06T15:16:38+00:00

I-CAN was established following repeated requests from a number of Local Authorities, Housing Associations and private homeowners for assistance in undertaking independent impartial investigations of insulation problems in homes.

I-CAN provide independent impartial insulation investigation, consultancy and analysis of failed, defective or problematical external wall insulation (EWI) and cavity wall insulation (CWI) energy efficiency retrofit measures installed in existing homes.

Our chartered building engineer staff have over 30 years’ experience working with key Local Authorities, Housing Associations, Private Landlords and homeowners to investigate complaints in relation to condensation, damp, wet and saturated insulation, mould and related health issues, suitability of the installed measures and assessment of compliance of installation of external wall insulation and cavity wall insulation measures installed throughout their housing stocks.

We focus on assisting homeowners to identify inadequate design and specification errors, installation defects and problems, including conducting major defects investigations into detachment of EWI systems from multi-storey buildings, and work with related professionals organisations (architects, specifiers, solicitors, expert remediation contractors, etc) to stamp out inappropriate insulation measures and to aid the victims of unscrupulous insulation practices.

Projects we are currently working on include:

  • Complaints on External Wall Insulation (EWI) measures in England, Scotland and Wales.

  • Major study sponsored by lead Local Authority investigating inappropriate cavity wall insulation (CWI) measures, damp and mould in non-standard hard-to-treat (HTT) homes.

  • Assisting Housing Associations and private homeowners with EWI and CWI defects, including damp penetration and consequent mould, and pre-mature breakdown and cracking of render finishes.

  • Inappropriate Cavity Insulation in Timber-Frame Homes.

  • Coastal Homes Cavity Insulation Extraction – inappropriate insulation and sand filled cavities with/without inappropriate cavity insulation with damp penetration and mould in Local Authority & Housing Association Projects.

  • Flood Risk Homes with inappropriate insulation measures.

If you would like to learn more about what we are doing regarding the remedial measures required to make good damage to their housing stock please complete our

I-CAN was established following repeated requests from a number of Local Authorities, Housing Associations and private homeowners for assistance in undertaking independent impartial investigations of insulation problems in homes.

I-CAN provide independent impartial insulation investigation, consultancy and analysis of failed, defective or problematical external wall insulation (EWI) and cavity wall insulation (CWI) energy efficiency retrofit measures installed in existing homes.

Our chartered building engineer staff have over 30 years’ experience working with key Local Authorities, Housing Associations, Private Landlords and homeowners to investigate complaints in relation to condensation, damp, wet and saturated insulation, mould and related health issues, suitability of the installed measures and assessment of compliance of installation of external wall insulation and cavity wall insulation measures installed throughout their housing stocks.

We focus on assisting homeowners to identify inadequate design and specification errors, installation defects and problems, including conducting major defects investigations into detachment of EWI systems from multi-storey buildings, and work with related professionals organisations (architects, specifiers, solicitors, expert remediation contractors, etc) to stamp out inappropriate insulation measures and to aid the victims of unscrupulous insulation practices.

Projects we are currently working on include:

  • Complaints on External Wall Insulation (EWI) measures in England, Scotland and Wales.

  • Major study sponsored by lead Local Authority investigating inappropriate cavity wall insulation (CWI) measures, damp and mould in non-standard hard-to-treat (HTT) homes.

  • Assisting Housing Associations and private homeowners with EWI and CWI defects, including damp penetration and consequent mould, and pre-mature breakdown and cracking of render finishes.

  • Inappropriate Cavity Insulation in Timber-Frame Homes.

  • Coastal Homes Cavity Insulation Extraction – inappropriate insulation and sand filled cavities with/without inappropriate cavity insulation with damp penetration and mould in Local Authority & Housing Association Projects.

  • Flood Risk Homes with inappropriate insulation measures.

If you would like to learn more about what we are doing regarding the remedial measures required to make good damage to their housing stock please complete our

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